About our custom orders!
General Overview
General Overview
General Overview
We excitingly offer Custom Listings to perfectly meet your aesthetic goals and order size needs! Each listing is specially outlined and and personal to you. Since we (or even a fresh florist) cannot make exact replicas of any single photo, we request three favorite bridal bouquet inspiration photos that you love and want your order designed after. We design everything after a blend of those inspo pics for color palette and finished style, and aesthetic. Essentially, those three photos should be inspiration to what you envision your set designed after!
Special Requests
General Overview
General Overview
We understand many brides have special requests for design preferences. Verbally naming colors, specific types of flowers to be incorporated, or other similar requests are not something we typically do, as they open more interpretation than the photos alone.
This is why we “blend” your three inspiration photos to create your pieces. Those photos give us a solid idea of flower types you love, accent and foliage balance, shapes, and more. Simply put, we design everything after a combination of those pics for color palette and finished style. We really want to only attach photos to your listing that ultimately grasp 'the family of photos' of what you would love to receive in the end.
Arches and Flower Garlands
Arches and Flower Garlands
Arches and Flower Garlands
We currently offer two options for arch specific pieces (or floral sprays). These super lush pretties are fully assembled, just like everything we ship! Check out our two sizing options in our Sizing Guide video that can be found midway down our 'Pricing' page of our website.
Our floral garlands are super versatile! Not only are the fab for table-décor, but they work beautifully swaged on front of sweetheart tables and decorating signs. Multiple strands can be layered together for a lush look either end-on-end or overlapping for a heavier appearance! They also can be layered in combo with the arch sprays we offer too, woohoo!
Your Inspo Pics
Arches and Flower Garlands
Arches and Flower Garlands
Keep in mind that SO many photos are filtered these days! I mean, look at these side-by-side: same photo, but a totally different vibe. One pic is light & airy and the other is rich & moody. Photographers today are talented in creating this darker editorial finish, which is super gorgeous! But, for us on the designer-side of things, makes it tricky to see the actual hues present. We ideally want your inspiration pics to be in natural lighting so we can best see the true colors present. If you can't find natural lit pics of bouqs you love, we are happy to use the filtered ones, but we will do so with a disclaimer explaining the above for safe measure, as we (to some degree) would be guessing what the 'natural lighting' version of that bouq looks like.
Totally optional upgrades, but who doesn't love options?!
"The First Look" Mock-Up
Extra Details Video Design
Extra Details Video Design
Looking for a mock-up of what your artificial bridal bouquet could look like without any commitment of, ‘I do’? Then, this upgrade is for you! Send us your inspiration photos and we’ll design your bridal bouq to show you what it could look like ...before placing an actual order!
No bridal bouquet or physical item is included, just some awesome photos of your ‘recipe’ of florals, accents, and foliage’s that you can perfect from the very get go if alterations are requested.
This $35 fee will cover our design time, the photoshoot of your bouq, and we also hold your bouq for three (3) days if you do decide to order with us! If you want just that bridal bouquet, sweet. If you want a full collection, we can design everything off of the bridal bouquet, so it perfectly coordinates!
*July Notice*
As we currently have a very busy couple of weeks ahead, we will complete these the week of July 22.
Extra Details Video Design
Extra Details Video Design
Extra Details Video Design
This upgrade is our most popular because you get to exclusively design your bridal bouquet directly with the shop owner over video chat! In this session, she will start with a mock-up (The First Look) based off your Custom Order’s inspiration photos. And then, right then and there you will tweak to perfection that ‘recipe’ of blooms, accents, and foliage’s during that 30-minute live experience!
Once the most gorgeous bouquet is complete, we then essentially forego the original inspiration photos since you’ll want everything to match with the one actually designed during that call.
Before shipping, we even send you a completion photoshoot of your entire suite of faux florals for the final approval to ship! Completion photos are only available with this upgrade by the way, so it’s really the ultimate Extra Details to your order!
This upgrade costs $75 and we connect over Google Duo for our one-on-one design experience, a totally free app and just a quick download because it only uses your phone number. No account setup needed, woohoo. You can delete it right after we hangout, haha!
- This upgrade is only available in combination with a Custom Order -
Bouq Handle Upgrade
Extra Details Video Design
Bouq Handle Upgrade
Any items that require a ribbon finish will be completed with our Antique White ribbon at no additional cost. It's a perfect blend between white and ivory, if you ask us!
If you prefer another color, we offer this at a flat fee for $10, regardless of quantity of items you order, as we special order these other ribbon colors.
We also offer flowy, trailing ribbon for our bridal and bridesmaids’ bouquets! Bridal bouquets would have 12” long ribbon and bridesmaids at 8” long. This upgrade costs $5 per bouquet that you desire the trailing ribbon.
We also can add delicate white or beige lace for $5. Small brooches are $5 and larger ones $8. Thin gold wire with milky faux pearls is a super lovely dress-up to your bridal bouquet handle for just $8.
Rush Completion
Signature Confirmation
Bouq Handle Upgrade
This service is an additional 20% of your order total. If our current completion timeline does not meet your needs, this service allows you to still order with us, even last minute! This fee is charged to cover purchasing your blooms at a higher cost since they are rushed to us and to cover our team for the hours needed to complete your order outside of our current design calendar.
We also suggest doubling up on an expedited shipping method to ensure transit time from us to you is met as well! Any rush order must be fully arranged and outlined within your custom listing invoice details.
Expedited Shipping
Signature Confirmation
Signature Confirmation
All orders are shipped via FedEx Ground or Home Delivery, the most cost friendly (and typically slowest) of FedEx's services. However, if you desire expedited shipping to arrive on a guaranteed date or super quickly, we are happy to accommodate these requests, provide a quote, and ship via the expedited method of your choice.
Pricing varies, so to properly quote your expedited shipping, we would need to know which items and sizes you plan to order, along with your postal code that these would ship to. That info will allow us to plan the box(es) and shipping weight your order would be for an accurate quote.
Signature Confirmation
Signature Confirmation
Signature Confirmation
If you would like signature confirmation service for the delivery of your package, this needs to be requested prior to shipping your order because we cannot add-on after the package leaves our shop. This $5 upgrade service will require a direct signature and personal hand-off upon delivery to ensure your package is not left on your doorstep by FedEx. Positively, this ensures your faux florals are safely handed to you. Sort of not cool, you have to be home when they try to deliver. They typically attempt 3 times before shipping back to us. We cannot schedule a timeframe for delivery, so they come, when they come!
Is more information, really too much information?
Home & Office Decor
Refunds, Exchanges, or Cancellations
General Shipping Information
We absolutely love designing statement centerpieces for home entryways, dining tables, and even office reception desks! We typically like to see a few pics of what you have in mind and we custom quote these after receiving photos. It is pretty popular to schedule our 30-minute design consult, as we can build together your dream collection of blooms, accents, and foliage's! Afterwards you can leave it to us to fully arrange and shape in a gorgeous compote or vessel!
General Shipping Information
Refunds, Exchanges, or Cancellations
General Shipping Information
Orders are shipped with tracking and coverage (purchase value) via FedEx Ground or Home Delivery, the most cost friendly of FedEx's services (unless otherwise upgraded or outlined within your listing). These deliveries typically take 3-7 business days to arrive, but this transit time is not guaranteed, which is why we offer expedited shipping methods that come with quicker expected dates of delivery.
Orders are carefully packaged in sturdy boxes with packing paper and/or bubble wrap inside to keep items safe during transit. Your order is guaranteed to be in perfect condition when we drop off your package for shipping. However, after it is out of our tender loving care, we unfortunately cannot be responsible for how the package is handled. If a claim is needed in an unfortunate event, we (as the sender) will use the tracking number to initialize and input the claim to FedEx and The Faux Bouquets is not responsible. Of course, if your package ships to an undeliverable or incorrect address, you are responsible for any costs to resend or redirect the package.
Refunds, Exchanges, or Cancellations
Refunds, Exchanges, or Cancellations
Refunds, Exchanges, or Cancellations
Just like many custom wedding vendors, we do not accept returns or exchanges, as we specially set aside materials and design time for each order. Since we have pretty quick turnaround times, we do not accept cancellations for any reason.